12,000 more defects!

OUR Allan Richards has discovered that in addition to the 52,000 defects that Canal & River Trust admits on the waterways, there were 12,000 more, that had to take priority so were missed off the calculation, and tells us:
It was two weeks ago, narrowboatworld revealed that the Trust had completely missed its target to repair 90% of its 2014/15 ‘high priority defects' (Over 52,000 defects!). The Trust only managed to repair 81%. That's just 3,307 out of 4,095. But why was this?

Arising defects

Well according to Operations Director, Vince Moran, the reason for the monumental failure was that, of the defects that arose during the 2014/15 financial year, some 12,000 (yes 12,000!) were more important to fix (due to safety or customer service requirements) than some of the 4,095 scheduled ‘high priority' defects and had to take precedence.

Another six defects per mile

As was stated in the previous article, the historic backlog of 52,000 defects equates to 26 per mile of waterway.

Now it seems that Mr Moran has told the trustees that, in 2014/15 alone, CaRT found that it had a further six ‘high priority' defects per mile of waterway.

Defects that were not previously recorded, suddenly appeared, and had to be fixed immediately because of customer service requirements or safety!