'Under repair' since May!
Published: Monday, 12 July 2021
DEAR oh dear, yet another closure [on the Oxford] writes Kevin McNiff.
This time lock 18 has a defective gate paddle but there is also one missing on the offside which I observed on Friday . Result—lock closed ufn.
Under repair
In addition, the bottom lock has a ground paddle covered up on the offside in a very trendy yellow bag. It says its 'under repair'. Rubbish, it was like that on 19th May when we set out on our trip.
I have given feedback to Jon Horsfall, head of Customer Services.